Shipping & Returns - Zeedijk 60

Shipping & returns

Delivery Information

NL 1-3 business  days €6.75,-
EU 3-5 business days €13,-
Rest 5-10 business days €25,-

 

Refunds and exchanges

Orders may be returned within 30 days and we will issue a refund. Please fill in the return form which you received with your order and send it back with your return.

It is possible to exchange and return items at our store. Exchanges are not possible per post - we recommend returning the item and then ordering it again.

- Refunds are credited to your account within 14 business days

 

Availability

We keep our web store as up to date as possible. Even though our online stock is updated automatically, there is always a possibility the ordered item(s) marked 'available' are not available in desired sizing and/or are sold out. We will inform you as soon as possible when this occurs and give you alternative options if possible. 

Lost or damaged items

Before we send your order, it will be checked on the basis of damage. 

From the moment the order is shipped, you will receive a track & trace number with which you can track your order. 

This means that the delivery process is completely at your own risk and you can contact the shipping company for all questions. 

Extra information

- In case of an error from our end and a return is necessary, returns should be sent using the post, not express shipping. In case of returning items back to us from countries outside of the EU, please describe a lowered commercial value on the invoice as extra costs from taxes will be charged back to the customer.

 

  

 

                                                                                                    Contact us via [email protected]

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